Design Thinking For Social Service


“Design Thinking” is one of the hottest topics in the business and social change arena today. 

Over the past decade, the term “Design Thinking” has garnered considerable attention in a wide range of organisations and contexts beyond the traditional scopes of designers. Many advocate design thinking as a method and process for unlocking innovation, a collaborative problem-solving tool for complex or wicked issues, and as a means of prototyping and testing, to generate possibilities to meet users’ needs, wants and/or desires.

Hence, it is imperative to include Design Thinking in social services.

This workshop is designed with a series of mini hands-on activities that allow participants to experience moments of the design thinking journey in the context of the social service sector. This one-day workshop will introduce the basics to design thinking; key tenets and the importance of its practice within the social service sector and beyond. 

Key Areas

  • Introduction to Design Thinking
  • Key Tenets of Design Thinking
  • The relevance of design thinking within the social services
  • Case Studies

Learning Outcomes

By the end of the course, participants will be able to

  • Explain the concept and use of Design Thinking
  • Describe the tenets of Design Thinking
  • Relate the importance of Design Thinking to social services

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